Important Notice: This Privacy Policy is part of 8svi's Terms & Conditions and governs how your personal information is handled when you use the 8svi platform. By creating an account, accessing the platform, or using any 8svi service, you consent to the collection and processing of your personal data as described in this Policy.
8svi ("we", "us", "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes in detail how we collect, use, store, share, and protect the information you provide when you register an account, make deposits or withdrawals, place bets, or interact with any part of the 8svi platform accessible at https://8svi.cam.
This Policy applies to all Players who access 8svi's services, including sportsbook betting (including bandar bola markets), live casino, togel (Indonesia's traditional numbers lottery markets), slot games, and esports betting. It covers both personal data provided directly by you and data collected automatically through your use of the platform.
We process personal data in accordance with international data protection principles, including those set out in the European Union's General Data Protection Regulation (GDPR), to ensure the highest standard of privacy protection for all Players regardless of jurisdiction.
For the purposes of data protection law, the data controller responsible for your personal data is 8svi, the operator of the platform at https://8svi.cam. As the data controller, 8svi determines the purposes and means of processing your personal information and is responsible for ensuring compliance with applicable data protection regulations.
If you have questions about how your data is processed, wish to exercise your privacy rights, or need to contact our Data Protection Officer, please use the contact information provided in the "Contact Us" section of this Policy.
8svi collects and processes the following categories of personal data:
Identity Data:
- Full legal name (as shown on government-issued ID)
- Date of birth and age verification confirmation
- Gender (optional, where relevant for promotions or communications)
- Nationality and country of residence
- Government-issued identification documents (Indonesian KTP, passport, or driver's license submitted for KYC verification)
- Selfie photograph holding identification (where required for enhanced verification)
Contact Data:
- Email address
- Mobile phone number
- Residential address (city, province, postal code)
- Preferred language and communication preferences
Account & Authentication Data:
- Username and encrypted password
- Security questions and answers (if configured)
- Two-factor authentication settings (if enabled)
- Account status (active, suspended, self-excluded, closed)
Financial Data:
- Bank account details (bank name, account number, account holder name) for BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OCBC NISP deposits and withdrawals
- E-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja account numbers or phone numbers)
- Deposit and withdrawal transaction history, including amounts, timestamps, and payment method used
- Balance history and currency (IDR / Rupiah)
Transaction & Betting Data:
- Betting history across all products (sportsbook, casino, slots, togel, esports)
- Bet amounts, odds, selections, timestamps, and outcomes
- Bonus and promotion participation records
- Wagering progress toward bonus requirements
- Game session logs (game titles played, session duration, RTP statistics)
Technical & Usage Data:
- IP address, device type, operating system, browser type and version
- Login timestamps and session duration
- Clickstream data (pages visited, features used, navigation patterns)
- Cookies and similar tracking technologies (see "Cookies & Tracking" section)
- Geolocation data (derived from IP address to confirm Indonesian residency)
Communications Data:
- Customer support correspondence (live chat logs, email exchanges)
- Feedback, complaints, and dispute records
- Marketing preferences and consent records
Sensitive Data: 8svi does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sexual orientation) except where strictly necessary for legal compliance (e.g., identification documents may incidentally reveal ethnicity or religious affiliation). Such data is processed with heightened security and confidentiality measures.
8svi collects personal data through the following methods:
- Direct Provision: Information you provide directly when registering an account, completing your profile, submitting KYC documents, making deposits or withdrawals, contacting customer support, or participating in promotions.
- Automated Collection: Technical and usage data collected automatically through cookies, server logs, and analytics tools when you browse or use the 8svi platform.
- Payment Processors: Financial transaction details (confirmation of deposits and withdrawals) shared by our payment service providers (banks and e-wallet operators) to verify and process transactions.
- Third-Party Verification Services: Identity verification and fraud prevention data obtained from third-party KYC and AML compliance providers used to verify your identity and assess account risk.
- Public Sources: Publicly available information (e.g., sanctions lists, politically exposed persons databases) used for regulatory compliance screening where legally required.
8svi processes your personal data for the following purposes:
- Account Management: To create, maintain, and manage your 8svi account; to authenticate your identity; and to provide you with access to platform services.
- KYC & Regulatory Compliance: To verify your age (21+ requirement), identity, and residency; to comply with anti-money laundering (AML) regulations; and to meet Know Your Customer (KYC) obligations under Indonesian and international financial regulations.
- Transaction Processing: To process deposits, withdrawals, and payment method verification; to maintain accurate financial records; and to prevent payment fraud.
- Service Delivery: To deliver the betting and gaming services you request; to settle bets according to official results; to credit winnings and bonuses; and to provide customer support.
- Fraud Prevention & Security: To detect and prevent fraud, money laundering, collusion, bonus abuse, multiple accounts, and other prohibited conduct; to protect platform integrity; and to ensure fair play for all users.
- Responsible Gaming: To monitor betting behavior for signs of problem gambling; to enforce deposit limits, session reminders, time-outs, and self-exclusion; and to provide responsible gaming support and resources.
- Marketing & Promotions: To send promotional offers, bonuses, newsletters, and platform updates (where you have consented to marketing communications); to personalize offers based on your betting preferences and activity.
- Legal Obligations: To comply with applicable laws, regulations, court orders, and requests from regulatory authorities; to respond to legal process; and to enforce our Terms & Conditions.
- Platform Improvement: To analyze usage patterns and performance metrics; to improve platform functionality, user experience, and game selection; and to develop new features and services.
- Dispute Resolution: To investigate and resolve customer complaints, disputes over bet settlement, and account-related issues.
Under GDPR and similar data protection regulations, 8svi relies on the following legal bases to process your personal data:
- Contractual Necessity: Processing is necessary to perform the contract between you and 8svi (the Terms & Conditions), including account creation, transaction processing, service delivery, and customer support.
- Legal Obligation: Processing is required to comply with legal obligations, including KYC/AML regulations, age verification requirements, tax reporting, and cooperation with regulatory authorities.
- Legitimate Interests: Processing is necessary for 8svi's legitimate business interests, including fraud prevention, security monitoring, platform improvement, responsible gaming initiatives, and internal analytics — provided these interests do not override your fundamental rights and freedoms.
- Consent: Where you have given explicit consent for specific processing activities, such as receiving marketing communications or participating in optional surveys and promotions. You may withdraw consent at any time.
8svi does not sell or rent your personal data to third parties. However, we may share your data with the following categories of recipients for the purposes described in this Policy:
- Payment Service Providers: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OCBC NISP) and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja) process your deposit and withdrawal transactions. We share the minimum necessary financial data to facilitate these transactions.
- Game Providers: Third-party game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, etc.) receive anonymized or pseudonymized betting data necessary to deliver game results and maintain fair play. Your identity data is not shared with game providers.
- KYC & Verification Services: Specialized third-party identity verification and fraud prevention services process KYC documents and perform background checks on 8svi's behalf to comply with regulatory requirements.
- Analytics & Performance Monitoring: We use third-party analytics tools (e.g., Google Analytics with IP anonymization enabled) to analyze platform usage and improve user experience. These tools process aggregated, anonymized data.
- Customer Support Platforms: Live chat and ticketing systems may be provided by third-party vendors. Support interactions are encrypted and access-controlled.
- Legal & Regulatory Authorities: We may disclose personal data to law enforcement, courts, regulatory bodies, and government agencies where required by law, court order, or to cooperate with an investigation into suspected illegal activity.
- Professional Advisors: We may share data with legal counsel, accountants, auditors, and other professional advisors where necessary for legal, compliance, or business purposes.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, personal data may be transferred to the acquiring entity, subject to confidentiality obligations and continued compliance with this Privacy Policy.
No Marketing Data Sales: 8svi does not share your personal data with third-party advertisers, data brokers, or marketing networks for their own promotional purposes. All marketing communications originate from 8svi directly.
8svi employs industry-standard technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:
- Encryption: All data transmitted between your device and 8svi servers is encrypted using 256-bit SSL/TLS. Sensitive data stored in our databases (including passwords and payment details) is encrypted at rest using AES-256 encryption.
- Access Controls: Physical and logical access to personal data is restricted to authorized personnel only on a need-to-know basis. Multi-factor authentication is required for administrative access.
- Network Security: Firewalls, intrusion detection systems, and DDoS protection safeguard 8svi's infrastructure from external threats.
- Regular Audits: Independent security audits and penetration tests are conducted periodically to identify and remediate vulnerabilities.
- Secure Data Centers: Personal data is hosted in certified, access-controlled data centers with 24/7 monitoring, backup power, and disaster recovery protocols.
- Employee Training: All 8svi personnel with access to personal data receive training on data protection principles and confidentiality obligations.
- Incident Response: In the event of a data breach, 8svi maintains an incident response plan to contain the breach, assess impact, notify affected individuals where required, and report to relevant authorities within legally mandated timeframes (typically 72 hours).
While 8svi implements robust security measures, no system is completely invulnerable. Players are responsible for safeguarding their own login credentials and should enable two-factor authentication where available. Never share your password or account access with third parties.
8svi uses cookies and similar tracking technologies to enhance platform functionality, analyze usage, and deliver personalized experiences. A cookie is a small text file stored on your device by your web browser.
Types of Cookies We Use:
- Essential Cookies: Required for core platform functionality, including user authentication, session management, and security. These cookies cannot be disabled without impairing platform operation.
- Performance Cookies: Collect anonymized data on how users interact with the platform (pages visited, time spent, navigation paths) to help us improve performance and user experience.
- Functionality Cookies: Remember your preferences (language, display settings, favorite games) to provide a personalized experience across sessions.
- Analytics Cookies: Used in conjunction with third-party analytics services (e.g., Google Analytics) to track aggregated usage statistics. IP addresses are anonymized before processing.
Managing Cookies: Most web browsers allow you to control cookies through browser settings. You can block or delete cookies, though doing so may impair certain platform features. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
8svi does not use third-party advertising cookies or allow ad networks to track users across our platform.
8svi retains personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and support legitimate business interests.
Retention Periods:
- Active Accounts: Personal data is retained for the duration of your account's active status and for as long as you continue to use 8svi services.
- Closed Accounts: Following account closure, personal data is retained for a minimum of 7 years to comply with financial record-keeping requirements, AML regulations, and to support potential legal claims or disputes.
- KYC Documents: Identity verification documents are retained for 7 years after account closure or final transaction, as required by AML and KYC regulations.
- Transaction Records: Deposit, withdrawal, and betting history is retained for 7 years to meet tax reporting and audit obligations.
- Marketing Data: If you opt out of marketing communications, your email address is retained on a suppression list to ensure we do not contact you again, but all other marketing-related data is deleted.
- Responsible Gaming Records: Self-exclusion records are retained permanently to prevent account reopening during the exclusion period and to support responsible gaming initiatives.
After the applicable retention period expires, personal data is securely deleted or anonymized such that it can no longer identify an individual.
Under data protection law, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data 8svi holds about you. We will provide this information free of charge in a commonly used electronic format within 30 days of your request.
- Right to Rectification: If any personal data we hold is inaccurate or incomplete, you may request that we correct or update it.
- Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where: (a) it is no longer necessary for the purposes for which it was collected; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing and there are no overriding legitimate grounds; or (d) the data was unlawfully processed. Note that this right is subject to legal retention obligations (e.g., AML record-keeping requirements).
- Right to Restriction: You may request that we restrict processing of your personal data in certain circumstances, such as when you contest its accuracy or challenge the lawfulness of processing.
- Right to Data Portability: You may request that we transfer your personal data to another service provider in a structured, machine-readable format where technically feasible.
- Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. If you object to marketing, we will cease sending promotional communications immediately.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing conducted before withdrawal.
- Right to Lodge a Complaint: If you believe 8svi has processed your personal data unlawfully or violated your privacy rights, you may lodge a complaint with your local data protection authority or supervisory body.
How to Exercise Your Rights: To exercise any of these rights, please contact 8svi customer support at [email protected] (plain text — not a link) with the subject line "Data Privacy Request." We will respond within 30 days and may request additional information to verify your identity before processing your request.
8svi operates internationally, and your personal data may be transferred to, stored in, and processed in countries outside Indonesia, including countries that may not offer the same level of data protection as Indonesian law.
When we transfer personal data internationally, we implement appropriate safeguards to protect your data, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission for transfers to countries without adequacy decisions;
- Binding Corporate Rules (BCRs) where applicable;
- Ensuring recipients are certified under recognized data protection frameworks (e.g., Privacy Shield successors);
- Obtaining your explicit consent for specific transfers where required.
For more information about the safeguards we use for international data transfers, please contact our Data Protection Officer using the details in the "Contact Us" section.
8svi's services are strictly intended for adults aged 21 years or older. We do not knowingly collect personal data from individuals under 21 years of age. Account registration requires date-of-birth verification, and KYC procedures include government-issued ID verification to confirm age eligibility.
If we become aware that a user under 21 has registered an account or provided personal data, we will immediately suspend the account, delete all associated personal data, and forfeit any funds in accordance with our Terms & Conditions.
If you believe a minor has accessed 8svi or provided personal information to us, please contact customer support immediately at [email protected] (plain text).
8svi reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The "Last Updated" date at the top of this document indicates the most recent revision.
Material changes to this Policy will be communicated to you via email notification to your registered email address, via prominent notice on the platform homepage, or via in-account notification upon login. We encourage you to review this Policy periodically to stay informed about how we protect your data.
Continued use of the 8svi platform following the posting of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree with any changes, you may request account closure by contacting customer support.